FAQs

🛍️ 1. What is Long Jack Nation?

Long Jack Nation is a trend-focused clothing brand that designs stylish, comfortable apparel with attitude — from pickleball tees to seasonal hoodies and everything in between.

📦 2. How long does shipping take?

Most orders are processed within 1–3 business days and delivered within 5–10 business days depending on your location. You’ll receive a tracking number via email once your order ships.

🌎 3. Do you ship internationally?

Yes! We proudly ship worldwide. Shipping rates and delivery times vary by region and will be calculated at checkout.

🔁 4. What is your return and exchange policy?

We want you to love what you wear! If something doesn’t fit or meet expectations, you can return or exchange your item within 14 days of delivery.
Items must be unworn, unwashed, and in original condition.
To start a return, email us at support@longjacknation.com.

💳 5. What payment methods do you accept?

We accept all major credit and debit cards, PayPal, Apple Pay, Google Pay, and Shop Pay for fast and secure checkout.

👕 6. How do I choose the right size?

Each product page includes a detailed size chart to help you find the perfect fit. If you’re between sizes, we recommend going one size up for a relaxed fit.

🎁 7. Can I change or cancel my order?

If you need to make changes or cancel your order, please contact us within 24 hours of placing it. Once the order is shipped, changes can no longer be made.

📧 8. How can I contact customer support?

Our friendly support team is here to help!
📩 Email: support@longjacknation.com
We typically respond within 24 hours on business days.

🧢 9. Do you offer bulk or custom orders?

Yes, we do! For team apparel, events, or collaborations, reach out to support@longjacknation.com with your details, and our team will get back to you with options and pricing.

🔥 10. How often do you drop new collections?

We release new drops and trending designs every month — so check back often or sign up for our email list to get early access to the latest styles.