Shipping & Returns Policy
Last Updated: November 7, 2025
Welcome to Long Jack Nation! We’re committed to providing fast, reliable shipping and a smooth return experience. Below you’ll find all the details about how we ship your orders and handle returns.
🚚 Shipping Information
Processing Time:
All orders are processed within 1–3 business days (excluding weekends and holidays). You’ll receive an email confirmation with tracking details once your order ships.
Estimated Delivery Time:
- United States: 5–10 business days
- International Orders: 10–15 business days (depending on location)
Please note that shipping times may vary slightly during peak seasons or due to carrier delays.
Tracking Orders:
Once your order is shipped, you’ll receive a tracking link via email. You can also track your order directly from your Long Jack Nation account.
🌍 International Shipping
We proudly ship worldwide!
International shipping rates and times vary by country and will be calculated at checkout.
Please note: customers are responsible for any customs duties or import taxes charged by their country.
🔁 Returns & Exchanges
We want you to love every item you order from Long Jack Nation.
If you’re not 100% satisfied, we’re happy to help with a return or exchange within 14 days of delivery.
Eligibility for Returns:
- Items must be unworn, unwashed, and in their original packaging.
- Sale or clearance items are final sale and cannot be returned or exchanged.
- Customers are responsible for return shipping costs (unless the item arrived damaged or incorrect).
How to Start a Return:
- Email us at support@longjacknation.com with your order number and reason for return.
- Our support team will provide return instructions and the return address.
- Once your return is received and inspected, we’ll process your refund or exchange within 3–5 business days.
💸 Refunds
Refunds are issued to your original payment method.
Please allow a few business days for the refund to appear in your account after processing.
⚠️ Damaged or Incorrect Items
If your order arrives damaged or you received the wrong item, please contact us within 7 days of delivery at support@longjacknation.com.
We’ll make it right immediately — by sending a replacement or processing a full refund.
📩 Need Help?
If you have any questions about your order, shipping, or return, our team is here to assist you.
📧 Email: support@longjacknation.com
🌐 Website: https://longjacknation.com
