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When will my order ship?

At LongJack Nation, we’re a small U.S.-based brand committed to fast, reliable service. Most orders are processed and shipped within 24–48 hours so you can get your gear sooner.

How do I track my order?

Once your shipping label is created, you’ll receive an email with your tracking number, confirming your order is officially on its way.

Need help?

If you have any questions, contact us anytime at support@longjacknation.com — our team is always here to help!

What’s your return policy?

At LongJack Nation, we stand behind the quality and comfort of every product we create. If you received the correct order but the size doesn’t fit the way you expected, we’ve got you covered. You can request a size exchange, store credit, or a refund within 30 days of receiving your order. The item must be unworn, unwashed, and in its original condition.

Do you offer refunds?

Refunds are available only if you receive an incorrect item or a product that arrives damaged. If this happens, please email us at support@longjacknation.com with clear photos of the issue, and our team will take care of it right away.